West End Hotel has function spaces available for all types of functions. From 10 people to 100, we can cater for a wide variety of events with each one as important to us as the other. Contact our function staff for additional information, availability, and pricing.



Experience first class service in our gaming room from our exceptional staff. If you need a hand with anything, please don’t hesitate to ask as we strive to create a unique and memorable experience for all of our guests.

With 28 gaming machines available, our gaming room features some of the most popular games such as Dragon Cash, Lightning-Link and Jackpot Carnival.

Become a member today – It’s FREE and there are amazing benefits & exclusive members draws and rewards points. We have great complimentary advantages for our gaming customers including hot beverages and snacks throughout the day.

The advertised Gaming products on this website are not intended for the use of minors or patrons excluded from West End Hotel. West End Hotel practices Responsible Service of Gaming.


Guaranteed gaming hours:

10am – 12am 7 days a week


Star Rewards

Star Rewards is free and unique to the Star Hotels Group, meaning you can reap the rewards in not one, but all of our Queensland based venues. Points are earned through gaming machine activity, food and beverage purchases, retail purchases and promotional giveaways.

The best part about Star Rewards is that you decide what to do with your points. You can redeem them for cash, use point balances to make purchases in any of our bars, restaurants and retail outlets. As our member, you also get to indulge in our “Monthly Member Benefits” and earn bonus points through promotional purchases.

To join, just ask any of our friendly and helpful staff about Star Rewards and be signed up in a matter of minutes. They can also answer any questions you may have.

With a total of 11 products available on tap, you will be sure to find your favourite or something you’ve always wanted to try. We range a variety of mainstream, craft and premium products to ensure an impressive variety is always available. Take advantage of our monthly member rewards program with product promotions in each category.


89 Ingham Street, Townsville 4810

Monday – Sunday 9am – 12am